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KitchenAid Product Help

Cookware Warranty Coverage

Warranty: 

KitchenAid cookware has a limited lifetime warranty.  The warranty will cover any manufacturing, material or workmanship defects.

 It does not cover normal wear, abuse, accidents.

Not covered:

  • If a pot is  dropped and dented  or is “boiled dry” and discolors  (will still be usable)
  • If hard anodized aluminum cookware (non dishwasher safe) is washed in the dishwasher and turns gray(still usable)
  • If  the consumer  freely admits improper usage or using in a non-food application.  (with below exceptions)

If product is being used in commercial setting, will it void warranty?

Yes – This is specified in the Use and Care Guide. 

Can cast iron be used on a cooktop?

Cast Iron pans can be used but should not be moved back and forth on the cooktop as it may scratch the cooktop. So they can be used with caution.

From the Use and Care Guide: 

To avoid scratches, do not slide cookware or bakeware across the cooktop. Aluminum or copper bottoms and rough finishes on cookware or bakeware could leave scratches or marks on the cooktop.

 

 

 

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