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Product Help Page
- Troubleshooting
If you are experiencing a problem with your appliance, use the troubleshooting guide below to find solutions.
Start Troubleshooting
- Watch Videos
- VIDEO: Using the Convection Rack
- VIDEO: How to Install a Built-In Microwave
- VIDEO: Using the Timer on the Microwave
- VIDEO: Using the Defrost Function
- VIDEO: Using the Cooking Rack
- VIDEO: Using the Crisper Pan and Crisp Function
- VIDEO: Melt Chocolate in Microwave
- VIDEO: Improving Popcorn Performance
- VIDEO: How to Turn the Turn Table Off/On
- VIDEO: Baking Cookies with the Baking Tray
- VIDEO: How to Assemble the Turntable
- VIDEO: Using the Control Lock Feature - Countertop Microwave
- VIDEO: What Not to Put in the Microwave
- VIDEO: Removing Unwanted Odors from the Microwave
- VIDEO: Using the Scan to Connect™ Feature
- Contact Us
Still need help? Call or schedule service.
Call 1-800-422-1230 or Launch Live Chat or click below to schedule an appointment.