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KitchenAid Product Help

Cloudy Water Being Dispensed

Has the water filter been recently replaced or installed?

If you have recently replaced the water filter and the water appears to be cloudy it could be because of air in the water line.  This is normal when using the water dispenser for the first time or for the first time after replacing the filter.  To help remove the air from the water line, flush the water system.

Flushing the system is needed every time the filter is changed or once the refrigerator is installed to the water supply line for the first time.  Air in the water system may cause dripping at the dispenser, small/hollow ice cubes or a cloudy appearance in the water quality. 

CLICK HERE for more information on how to flush the water system

CLICK HERE to watch a video on flushing the water system

Does the water filter need to be replaced?

To ensure a continual supply of cleaner, fresh-tasting drinking water, we recommend replacing your water filter every 6 months. It may need to be changed more frequently depending on your usage and water quality.

How is the water quality?

The quality of your ice and water will be only as good as the quality of the water supplied to your ice maker or water dispenser. Avoid connecting the ice maker to a softened water supply. Water softener chemicals (such as salt) can damage parts of the ice maker and lead to poor quality ice. If a softened water supply cannot be avoided, make sure the water softener is operating properly and is well-maintained.