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KitchenAid Product Help

Disc stuck in work bowl cover

Was the bowl very full?

 

There are several reasons why this can occur:

  • Excessive pressure on the feed tube pusher
  • A piece of food has become wedged between the Work Bowl Cover and the Disc.
  • Overfilling the bowl with solids while using the slicing or shredding disc.  
    • When the bowl is overfilled, the items being sliced/shredded will begin to push the slicing/shredding disc into the Work Bowl cover as it rotates.
    • The friction between the two pieces can melt the lid around the slicing or shredding disc and the disc can become lodged.

Resolution:  

  • Try to separate the disc from the work bowl cover, and remove any wedged food.
  • If  you are able to separate it, allow plenty of room for food movement when processing - do not overfill.

 

If these suggestions did not help, please Contact Us or visit our Service Locator.

 

 

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