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KitchenAid Product Help



Possible Solutions

Is the dishwasher drain hose connected to a garbage disposal?

For many dishwashers, the drain hose is connected to the disposal and the knockout plug must be removed from the disposer inlet. 

Was the CANCEL/DRAIN button pressed?

Press CANCEL/DRAIN to drain the water from the bottom of the dishwasher. You may need to press CANCEL/DRAIN twice and then close the door to reset the control. 

Is there a kink in the drain hose?  Was the drain hose supplied with the dishwasher replaced?

Replace a kinked drain hose. If the supplied drain hose was replaced with a longer one it must be shorter than 12' (3.7m).


Still need help? Call or schedule service.

You may need assistance from a qualified technician. Call 1-800-422-1230 or click below to schedule an appointment.


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