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KitchenAid Product Help



Possible Solutions

Reset power to the product:Edit section

There may be a problem with the User Interface (Touch Control), the Power Control Module, the associated wiring, or the electrical supply.

  • Power unit down by turning off the circuit breaker(s) for one (1) minute.
  • Power unit up by turning on the circuit breaker(s).
  • Monitor the cooktop for one (1) minute to ensure the error code does not display again.
  • Verify cooktop operation.


Still need help? Call or schedule service.

You may need assistance from a qualified technician. Call 1-800-422-1230 or click below to schedule an appointment.



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