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KitchenAid Product Help

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Possible Solutions

Has a household circuit breaker tripped or fuse blown?

Check to make sure a household fuse has not blown or that a circuit breaker has tripped. Reset the circuit breaker or replace the fuse if necessary.

  • Power unit down by turning off the circuit breaker(s) for thirty (30) seconds.
  • Power unit up by turning on the circuit breaker(s).
  • If the problem continues, contact a licensed electrician.

If not resolved, please note the following:

  • Disconnect power cord and / or turn off circuit breaker that controls the appliance.

Dual Fuel Gas Cooktop:

Has the range been recently installed or re-connected to the gas supply? 

It is possible for air to be trapped in the gas line when the range has been recently installed or re-connected to the gas supply. Turn on any of the surface burners to release air from the gas lines.

Is the Main Gas Valve turned ON? 

  • Verify the main gas valve is ON.
  • The shut off will, typically, be on the gas branch piping immediately after the piping comes thru the wall/floor.

CLICK HERE for more information on the Main Gas Valve.

 

Still need help? Call or schedule service.

You may need assistance from a qualified technician. Call 1-800-422-1230 or click below to schedule an appointment.

 

 

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