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KitchenAid Product Help

Door Locked

Possible Solutions

Is the oven door locked at power up?

Press Cancel/Off key to start a latch reset, wait 20-30 seconds and open door.


Turn the power off at the circuit breaker or fuse box for 1 min, then turn power back on.

Is the oven door locked due to power failure during Self-Clean?

If power was interrupted during a Self-Clean cycle, select the "Self Clean" option, then select "Cancel".  Wait a couple of minutes then try to start the cycle again. 

If the oven clean cycle was started mistakenly:

Press Cancel/Off key. The oven will need to cool to approximately 200F(95C) before the oven door will open. 

Do you see an Error Message?  

Reset power to the product:

  • Power unit down by turning off the circuit breaker(s) or fuse(s) for one (1) minute.

  • Power unit up by turning on the circuit breaker(s) or fuse(s).

  • Monitor the oven for one (1) minute to ensure the error code does not display again.

  • Verify oven operation.


Still need help? Call or schedule service.

You may need assistance from a qualified technician. Call 1-800-422-1230 or click below to schedule an appointment.


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