Determine whether or not it is the bowl or the base plate:
If the bowl is not fitting securely in the base plate it is first important to determine if the problem is with the base plate or the bowl.
- Check the base of the bowl to see if the "bumps" that lock into the base plate all seem intact or if any of them are pushed in.
- If the bumps are not intact, the bowl will need to be replaced.
- Check the base plate to see if the "bumps" that lock into the bowl base are intact or if they look worn.
- If the bumps are not intact, the base plate will need to be replaced.
Contact us for further assistance for bowls and base plates.