Skip to main content
Product Help | KitchenAid

Controls Not Responding - Induction

Possible Solution

Is the button being held long enough?

If the controls are not responding, try holding the selection for a second longer.

Is your finger is centered over the button?

Ensure your finger is centered over the button for the best responsiveness. 

Does the area need to be cleaned?

Contamination on keys (example - Food, water, or other types of build-up) may hinder the responsiveness of the controls. Thoroughly clean the area with soap and water and dry with a microfiber towel.
NOTE: Use the control lock to avoid accidental turn on while cleaning.

CLICK HERE to watch a video on Setting control lock and touch sensitivity of cooktop buttons,.

 

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

United States
   

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States
 

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

United States
   

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States