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Product Help | KitchenAid

Excessive heat around cookware on cooktop

Possible Solutions

Is the cookware the proper size?

Use cookware about the same size as the surface cooking area. Cookware should not extend more than 1/2" (1.3 cm) outside the cooking area.

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Is the correct cookware being used? 

Only use pots and pans made from ferromagnetic material that are suitable for use with an induction cooktop.

  • To determine whether a pot is suitable, a magnet may be used to check whether the pot is magnetic.
  • The quality and structure of the pot base can alter cooking performance. Some indications for the base's diameter do not correspond to the actual diameter of the ferromagnetic surface. Some pots and pans have only a part of the bottom in a ferromagnetic material, with parts in another material that is not suitable for induction cooking. These areas may heat up at different levels or with lower temperatures. In certain cases, where the bottom is made mainly of non-ferromagnetic materials, the cooktop might not recognize the pan and, therefore, not switch on the cooking zone.

Is the cooktop properly ventilated?

The cooktop needs to have proper ventilation for optimal performance.  Poor ventilation can cause:

  • Cooktop overheating and shutting down
  • Longer heating and/or boiling times

 Refer to the Installation Instructions for specific venting information. 

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Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

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