Skip to main content
Product Help | KitchenAid

Door Will Not Open - Built-In Microwave

Possible Solutions

Was the button OPEN button pushed? 

Some models will have an OPEN or CLOSE button on the display that automatically opens or close the microwave oven drawer. 

Touch OPEN or CLOSE to automatically open or close the microwave oven drawer.

To avoid damage to the microwave oven drawer, do not push or pull the drawer manually. If it is necessary to manually open or close the drawer, push or pull the drawer gently.

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States

Manuals & Service

1/2

Product Manuals & Literature

Use your model number to locate resources like product manuals and documents to help with installing, using and troubleshooting your appliances.

Schedule Service

Need to schedule a service call? Simply choose your preferred date and time, and we'll confirm your appointment promptly.

Customer Service

Have questions or need assistance? Our dedicated customer service team is ready to help! Contact us via phone or email, or live chat.


1-800-422-1230

  • Was this article helpful?