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Product Help | KitchenAid

Start Button Not Working - Built-In Microwave

Possible Solution

Is the control lock activated? 

The Control Lock disables the control panel pads to avoid unintended use of the microwave oven. If the control lock is activated the microwave will not start. Refer to the Owner's Manual for instructions.  Refer to your Owner's Manual for specific information on your model. 

CLICK HERE for additional information on using the control lock feature

Reset power to the product:

  • Power unit down by turning off the circuit breaker(s) for one (1) minute.
  • Power unit up by turning on the circuit breaker(s).
  • Verify operation.

 

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Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

United States
   

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States