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Product Help | KitchenAid

Tones are not Sounding

Possible Solution

Are the Tones not Sounding in your Countertop Microwave?


Use the Tones On/Off function to see if it resolves the problem. This function allows the user to activate/deactivate all the sounds played by the appliances, including button presses, warnings, alarms, and even end audio feedback.

Press the Steam Clean button and hold it for 5 seconds to put it into mute, and hold the button again for 5 seconds to turn on the sound. “This function can operate at any time” in the Tones on/off function.


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