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Product Help | KitchenAid

Non-Cooking Functions - Microwave

Possible Solution

Please refer to the chart below to understand each of the cooking functions. Functions vary by model number; for specific information, refer to your Owner's Manual. 



When power is first supplied to the microwave oven, “12 Hr” will appear on the display. Users can press the Timer/Clock button or the “+/-” button to toggle between 12 Hr or 24 Hr within 10 seconds.

Press the Start button to confirm. If the “12:00” appears in the display at any other time, a power failure has occurred. Reset the clock if needed.

CLICK HERE for information on how to reset the clock.

Standby Mode

The microwave oven will switch to Standby mode when no functions are being used.

After selecting a function, press the Stop/Unlock button to exit the selection. Pressing the Stop/Unlock button again will invalidate the selection, as cooking mode is not activated.

When the cooking mode is activated, and the user presses the Stop button, the Stop/Unlock functions will be triggered simultaneously. Press the Stop/Unlock button again to cancel the function and return to Standby mode.


The Start button begins any function. If non-sensor cooking is interrupted by opening the door, pressing the Start button will resume the cycle.

NOTE: To avoid unintentional operation of the microwave oven, a cooking function cannot be started if the microwave oven door has been closed for about 1 minute. The word “door” will appear in the display until the door is opened and closed.

Quick Start

In standby mode, pressing Start automatically starts the microwave oven at 100% power for 30 seconds and adds 30 seconds of cook time, with each additional touch of the control.

Time may be added to any manual cooking cycle in 30-second increments, at the moment power level, by pressing the Start button during cooking.


The Stop/Unlock button clears any incorrect command and cancels any program during cooking. Press the Stop/Unlock button to stop the cycle. It will not erase the time of day.

The microwave oven will also turn off when the door is opened. Close the door and press Start to resume the cycle.


To Set:

The microwave oven must be on standby.

  1. Press the Timer/Clock button for 3 seconds to enter the clock setting. It will also appear every time the product is plugged into the power source or power is back after a power failure.
  2. Press the “+/-” button to set the hour.
  3. Press the Start button to confirm.
  4. Press the “+/-” button to set the minute.
  5. Press the Start button to confirm the setting.

To Set:

  1. Press the Timer/Clock button.
  2. Press the “+/-” button to enter the desired time.
  3. Press the Start button. When the set time ends, the end-of-timer.
  4. A tone will sound when the Timer countdown is achieved in the display. Press Stop/Unlock to stop the timer.

NOTE: The Timer does not start or stop the microwave oven. The function can be set only in Standby mode.

CLICK HERE to watch a video on using the timer on your microwave.


This function allows the user to activate/deactivate all the sounds played by the appliances, including button presses, warnings, alarms, and even end audio feedback.

Press the Steam Clean button and hold it for 5 seconds to put it into mute, and hold the button again for 5 seconds to turn on the sound.

“This function can operate at any time” in the Tones on/off function.

CLICK HERE for more information on tones.

CLICK HERE for more information on tones not sounding.

Cooking End

When the cooking is finished, the display will show the text “END”. A reminder acoustic beep will signal.

NOTE: If the cooking time is more than 2 minutes, after cooking ends, the cooling fan and Forced Convection fan are ON for 3 minutes, and the cavity lamp is OFF, which helps to cool down the components to have better quality.

  1. After the Cooking Ends, If you press the Stop/Unlock button, take out the food, and close the door again, the interface will display the clock, and it will switch to the 1-step door opening. 
  2. If you do not remove the food within 30 minutes, it will consistently display “END” for 30 minutes, automatically return to standby mode, and unlock after 30 minutes, and will switch to 1-step door opening.

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