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Product Help | KitchenAid

Demo Mode - Over-the-Range Microwave

Possible Solutions

Is demo mode turned on? 

If demo mode was recently turned on or off "dOn" or "dOff" will show in the display.  Refer to the Owner's Manual for specific directions for your model. 

To activate demo mode: 

  1. Open door, press and hold number keypad “3” for 5 seconds, “d” icon lights up in the display.
  2.  Press the start button within 5 seconds to turn demo mode on.
  3. "dOn” icon lights up in the display.

Note: If the start button wasn’t pressed within 5 seconds, return to idle normal mode.

To deactivate demo mode: 

Repeat the procedure listed above. Once the "start" button is pressed, the display will show “dOff” for 5 seconds and return to normal operation.

Still need help? Contact us or schedule service.

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Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States