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Product Help | KitchenAid

FCE7 - Error Code - Over-the-Range Microwave

Possible Solutions

The appliance did not connect to your router.

Reset power to the product:

  • Power appliance down by turning off the circuit breaker(s) for one (1) minute.
  • Power appliance up by turning on the circuit breaker(s).
  • Start a cycle.
  • Monitor the appliance for one (1) minute to ensure the error code does not display again.
  • Verify appliance operation.

Re-set your wireless router.

There is no link between the Wi-Fi Module and the internet.

Reset your wireless router.

Does another Wi-Fi capable device operate correctly?  

Is your smart phone, or tablet operating correctly? 

  • Take your smart device to the appliance location to verify operation.

If yes, disconnect power from router for 2 minutes, then re-connect power to router, then disconnect power to the appliance for 2 minutes, and reconnect.

If you are not receiving a strong wireless signal (don't have full bars): 

  • If  you are not receiving a strong wireless signal, there are a few things you can try:
  • Move your router to a different location in your home
  • Obtain a compatible signal extender, or
  • Contact your Internet Service Provider

If you need help with your connected appliance please1-877-559-2603.


Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

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