Skip to main content
Product Help | KitchenAid

E11 - Error Code - Over-the-Range Microwave

Possible Solutions

Reset power to the product:

The Gas Sensor reported a problem to the control board. There may be a problem with the Gas Sensor or the associated wiring.

  • Power unit down by turning off the circuit breaker(s) for one (1) minute.
  • Power unit up by turning on the circuit breaker(s).
  • Monitor the microwave for one (1) minute to ensure the error code does not display again.
  • Verify microwave operation.

Still need help? Call or schedule service.

You may need assistance from a qualified technician. Call 1-800-422-1230 or click below to schedule an appointment.