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Product Help | KitchenAid

E24 - Error Code - Over-the-Range Microwave

Possible Solutions

Reset power to the product:

The oven reached an overheat condition of 500F (260C). There may a problem with the Thermal Sensor, the Gas Sensor, the Appliance Control Board, or the associated wiring.

  • Power unit down by turning off the circuit breaker(s) for one (1) minute.
  • Power unit up by turning on the circuit breaker(s).
  • Monitor the microwave for one (1) minute to ensure the error code does not display again.
  • Verify microwave operation .