Skip to main content
Product Help | KitchenAid

Cooktop or Vent Light Not Working - Over-the-Range Microwave

Possible Solutions

To Turn the Cooktop/Vent Light On/Off (varies by model):

The Cooktop/Vent Light has two (2) settings: High, Low, or three (3) settings: High, Medium, Low and both types have an Off setting.Touch Light pad once for High, twice for Low, or once for High, twice for Medium, three times for Low; press again to turn off the light.

Is the Light Timer turned on (on certain models)?

The Cooktop/Vent Light can be set to turn on and off at certain times. Touch Options or Setup control to reach the “Light Timer” submenu, and set the Light On Time and Light Off Time in hours and minutes with A.M. or P.M.

NOTE: The Cooktop/Vent Light Timer will only operate in the 12 hour time format. Touching the Light Pad will over-ride the Light Timer.

Has the light bulb failed?

The Cooktop/Vent Light bulb is located on the underside of the microwave oven, and is replaceable. Use only an incandescent light bulb as a replacement.  Do not use an LED light bulb, unless directed by your Owner's Manual.  Disconnect microwave before replacing any parts. 

CLICK HERE for instructions


Has the circuit breaker tripped or a fuse blown?

Reset power to the product:

  • Power unit down by turning off the circuit breaker(s) for one (1) minute.
  • Power unit up by turning on the circuit breaker(s) or replacing the fuse.
  • Verify microwave operation.
  • Monitor the microwave for one (1) minute to ensure proper operation.

NOTE: Do not continue to attempt to operate the microwave if the circuit breaker or fuse opens again. Disconnect power cord, turn off circuit breaker, or remove the fuse that controls the appliance.

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States


  • Was this article helpful?