Vent Not Removing Odor or Vapor - Over-the-Range Microwave
Possible Solutions
Do the filter(s) need to be changed or cleaned?
IMPORTANT: Before cleaning or replacing components, make sure all controls are off and the microwave oven is cool. Always follow label instructions on cleaning products.
Is the Grease filter(s) clean or new?
Grease filters are on the underside of microwave oven. Clean monthly, or as prompted by filter status indicator (some models).
This part can be ordered at our Purchase Genuine Parts site.
CLICK HERE for a video on cleaning the microwave grease filter
Is the Charcoal filter clean or new?
The charcoal filter is only used when microwave is NOT vented externally. The charcoal filter cannot be cleaned and should be replaced about every 6 months, or as prompted by filter status indicator (some models).
This part can be ordered at our Purchase Genuine Parts site.
CLICK HERE for a video on replacing the microwave charcoal filter.
Remove filter(s) and test for improved performance.
If performance is NOT improved with filter(s) removed and unit is vented externally with wall damper opening correctly or insect screen clean:
- You may need to have your vent cleaned by installer or handyman.
If performance is improved, obtain replacement filter(s).
- Do not continue to operate microwave with filter(s) removed.
Is the unit vented externally or internally?
Determine if microwave is vented externally or internally:
- Turn on vent fan
- If air flow is not felt at the top front of microwave the unit is vented externally.
- If microwave is vented externally check exterior wall cap damper for proper operation (damper flap open when vent fan is on, or insect screen not obstructed).
Refer to the Installation Instructions for more information on vent configuration.
If you would like to download or view product literature for your appliance, please visit our Manuals and Literature page.
Still need help? Contact us or schedule service.
Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.
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Interested in purchasing an Extended Service Plan?
Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.
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Still need help? Contact us or schedule service.
Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.
United States
Canada
Interested in purchasing an Extended Service Plan?
Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.
United States
Canada