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KitchenAid Product Help

Burner Flame Will not Stay Lit

Possible reasons why the burner flame will not stay lit

Is the gas supply fully turned on?

Check that the 20 lb LP gas fuel tank valve is fully open.

Is the gas supply in the 20 lb LP fuel gas tank low?

Check the gas level.

Is the burner properly installed and in good condition?

Check that the burner is installed properly. Check for defects in the burner.

If you would like to download or view product literature for your appliance, please visit our Manuals and Literature page.

Still need help?

If you have questions or need to order replacement parts, contact Customer Service Center at 1-877-373-2301
 
Please direct all correspondence to:
 
Nexgrill Industries, Inc.
5270 Edison Avenue
Chino, CA 91710
 
Please include a daytime phone number in your correspondence.