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KitchenAid Product Help

Heat is too Low

What to do if the heat is too low on a KitchenAid outdoor grill


Gas burner flame.jpg

LP Gas:

For outdoor grills using a 20 lb LP gas fuel tank, slowly open the tank valve.
NOTE: If flow limiting device activates in the LP tank, your grill may not light. If your grill does light, the flames will be low and will not heat properly.
  1. Turn tank valve and all control knobs off and wait 30 seconds.
  2. After shutting off the tank, very slowly open the tank valve and wait 5 seconds before lighting.
  3. Light the burners one at a time. See “Lighting the Main Grill” section of the Product Manual. 

Natural Gas:

Gas pressure is affected by size and length of the gas line from the house to the grill.
  • Contact a qualified gas technician to provide the Natural gas supply to the selected grill location in accordance with the National Fuel  Gas Code ANSI Z223.1/NFPA54 - latest edition, and local codes

If you would like to download or view product literature for your appliance, please visit our Manuals and Literature page.

Still need help? 

If you have questions or need to order replacement parts, contact Customer Service Center at 1-877-373-2301
Please direct all correspondence to:
Nexgrill Industries, Inc.
5270 Edison Avenue
Chino, CA 91710
Please include a daytime phone number in your correspondence.