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Product Help | KitchenAid

Oven Not Working - Cooktop is Working - Commercial Range

Possible Solutions

Has the range been recently installed or re-connected to the gas supply? 

It is possible for air to be trapped in the gas line when the range has been recently installed or re-connected to the gas supply. Turn on any of the surface burners to release air from the gas lines.

Is the Main Gas Valve turned ON? 

  • Verify the main gas valve is ON.
  • The shut off will, typically, be on the gas branch piping immediately after the piping comes thru the wall/floor.

CLICK HERE for more information on the Main Gas Valve.

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

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