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Product Help | KitchenAid

Oven Not Working - Cooktop is Working - Commercial Range

Possible Solutions

Is the range in Sabbath mode? 

To determine if Sabbath mode has been activated, try opening and closing the oven door. If the light doesn't turn on, the range might be in Sabbath mode. Other signs that Sabbath mode is activated include the start button being illuminated and in a solid state, and being unable to select a non-bake cycle. Sabbath Mode must be turned off or disabled to return the oven to normal operation. 

To Exit Sabbath Mode: 

  1. Start the cycle, let the cycle run for about 1 minute.  Cancel the cycle. 
  2. Turn the Temperature knob to the "Off" position
  3. Press the "Start" button 7 times within 10 seconds

Has the range been recently installed or re-connected to the gas supply? 

It is possible for air to be trapped in the gas line when the range has been recently installed or re-connected to the gas supply. Turn on any of the surface burners to release air from the gas lines.

Is the Main Gas Valve turned ON? 

  • Verify the main gas valve is ON.
  • The shut off will, typically, be on the gas branch piping immediately after the piping comes through the wall/floor.

 

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