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Product Help | KitchenAid

Burner Flames Too High - Natural Gas

Possible Solution

Was the cooktop recently installed? 

If the cooktop was just installed and the flames are too high or yellow, the installation should be verified.  Traditionally, cooktops are set to natural gas from the factory. LP gas requires higher pressure, so if the cooktop is converted but is connected to natural gas, the flames will be tall and yellow. 

Are the burner ports clogged?

Clean clogged burner ports with a straight pin, needle, or small gauge wire as shown.

  • Do not use a wooden toothpick; it can break off and prevent proper gas flow. 
  • Do not clean in the dishwasher.
  • Do not enlarge or distort the port.

Is the burner base and burner cap positioned properly? 

The cap must be seated on the burner base to light and perform properly. Be sure the correct burner cap is on the correct burner base.  The burner base and the underside of the burner cap may have a mark indicating which burner cap and burner base match.  The burner cap should fit flush with the base and have minimal side-to-side movement.  

Always keep the burner cap in place when using a surface burner. A clean burner cap, especially the bottom, will help avoid poor ignition and uneven flames. Always clean the burner cap after a spillover and routinely remove and clean the caps.

 

 

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