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Product Help | KitchenAid

Oven Not Working - Gas

Possible Solutions

Has the range been recently installed or re-connected to the gas supply?

Air can become trapped in the gas line when the range is recently installed or reconnected to the gas supply. Turn on any surface burners to release air from the gas lines. 

Is the unit power cord connected to a grounded, operational outlet?

Correct operation of surface burner and oven igniters is dependent on the unit having a good ground path for the spark to travel to.

  • Verify the power cord is connected to a 120 Volt AC, grounded, operational outlet. 
  • Do not connect the power cord with a two(2) prong adapter or extension cord.
  • If you are unsure whether the outlet is grounded, operational, and easily accessible, connect a known operating small appliance with a similar power cord to the outlet to verify its operation. 
  • If the power supply is not correct, or if you are unsure, contact a qualified electrician.

Is the main gas valve turned ON?

  • Verify the main gas valve is ON.
  • The shut-off will typically be on the gas branch piping immediately after it comes through the wall or floor.

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