Skip to main content
Product Help | KitchenAid

Nespresso Machine is Not Piercing the Coffee Pod

Possible Solution

Is Coffee Pod inserted correctly?

Select the capsule you want to use. Hold the capsule as shown, with the foil cap facing towards you, and drop into the capsule loading compartment on top of the machine.

Was the handle pulled all the way down/horizontal?

Lower the handle to close the capsule compartment. Make sure the handle is rotated to a horizontal position. The capsule loading compartment should be fully closed.

 

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States

 

  • Was this article helpful?