Coffee Maker Leaking

What is leaking?

• Water?
• Coffee?
• Water/Coffee/Grounds?

If coffee overflows the brew basket:

• The brew basket is not completely closed. Close the brew basket and ensure it clicks firmly into place.
• Too much coffee was placed into the brew basket. Use less coffee

Water coming from the top rear of the unit during filling:

Explanation:

• The water tank is being overfilled. Do not fill the carafe above the "Max Fill" line.
• If using a separate water decanter, use less water – only fill to the "Max" line on the water filter handle in the water tank.

Leaking water from the bottom of the unit during brewing:

Verify that the water is leaking from the bottom of the coffee maker and not just running down the back during filling and pooling underneath. (Look under the coffee maker – without lifting – to see if water droplets are hanging from the bottom of the unit)

Leaking water from the front edge of lid/s:

Verify that the front lid is fully closed during brew to prevent condensation from escaping. If the lid is fully closed, the water is more than a few droplets at the end of the brew.

Leaking water from the carafe/warming plate area:  

 Verify that the brew basket is in the Coffee Maker.  Hot water is not funneled exclusively to the carafe without the brew basket and can drip onto the warming plate. Sizzling sounds and steam will likely occur if this is the case. Always use the brew basket, even when only rinsing with water (i.e., no coffee or filter).

Leaking coffee and/or grounds from the bottom of the unit during brewing:

Verify that the coffee is leaking from the bottom of the unit and not just running down the back during filling and pooling under the unit. (Look under the unit – without lifting – to see if coffee droplets are hanging from the bottom of the unit)

Leaking coffee and/or grounds from the carafe/warming plate area during brewing:

The drip Stop may need to be cleaned. (Small amount of leaking when the carafe is removed.): If the issue is pause and pour leaking (drip stop leaking), wash the brew basket with soapy water. Make sure to open the drip stop on the bottom of the brew basket to clean the sealing surface from any grit or coffee grounds, as this may be causing the leak. If pause and pour continue to leak after thorough cleaning, please Contact Us for further assistance.

Pause and Pour Feature

The “Pause and pour” feature enables you to remove the carafe from the Coffee Maker and pour a cup of coffee before brewing is finished. When the carafe is removed, a special valve stops the flow of coffee from the brew basket. However, brewing does not stop. If the carafe is not placed back in the Coffee Maker within 25 seconds, water and coffee grounds will overflow the brew basket.

Verify that brew basket is in the Coffee Maker:

Before inserting a paper filter, make sure that the brew basket is in place. Without the brew basket, hot water and coffee are not funneled exclusively to the carafe and can run down the drip lever onto the warming plate. Sizzling sounds and steam will likely accompany this condition. Always use the brew basket, even when rinsing with only water (i.e., no coffee or filter).

Drip stop may be closed.

This can be caused when the carafe is not fully seated onto the warming plate