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Product Help | KitchenAid

Cold Brew Troubleshooting

KitchenAid Cold Brew Coffee Maker Troubleshooting

If your Cold Brew Coffee Maker should fail to operate as expected, please check the following:

If coffee is too bold:

Grind your coffee at a coarser grind level, and/or steep for less time.

  • The Cold Brew Coffee Maker produces a coffee concentrate.
  • To serve at the proper strength, dilute your coffee concentrate with water or any dairy/dairy-free milk of your choice.

If coffee is too weak:

Either grind your beans to a finer consistency or brew for more time.

  • Cold Brew coffee uses more coffee to brew than other methods.
  • Make certain you use at least 250 grams of coarsely ground coffee to brew.
    • The grounds should come close to touching the fill guideline on the steeper.
  • Kitchenaid recommends using the Burr Grinder Scale Jar to weigh your coffee.

If the coffee tastes bitter or unpleasant after use:

Taste can be impacted if the Cold Brew Coffee Maker isn't thoroughly cleaned.

  • Make certain that all soap, grounds, and oily residue are thoroughly rinsed off of all parts after each use.

Grounds in Coffee

Make sure coffee is ground coarsely.  Too fine a grind can leave grounds in the coffee.

Cold Brew Grind Size Chart.jpg

Leaking from underneath:

It is important that the seal does not get wrinkled or rolled up upon disassembling and reassembling.  

  • The seal should lay flat and stick out an equal amount on each side. (be centered over the opening).

Cold Brew Seal.pngCold Brew Seal Placement.jpg

Leaking from the spout

If your cold brew coffee maker is leaking from the tap, please Contact Us.


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