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Product Help | KitchenAid

The Multi-Cooker is not Working or Malfunctions

Possible Solution

Is the Multi-Cooker plugged into a grounded three-prong outlet?

Plug the Multi-Cooker into a grounded three-prong outlet.

Is the fuse in the circuit to the Multi-Cooker in working order?

If you have a circuit breaker box, make sure the circuit is closed. Try unplugging the Multi-Cooker, then plugging it back in.

Multi-Cooker turned off on its own.

The Multi-Cooker has an auto-shutoff feature. Depending on the cooking method, the Multi-Cooker will automatically shut off after 12 hours (24 hours when in Keep Warm mode).

 

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