Not Turning On/Fails to Start - Cordless Food Chopper
Possible Solutions
Is your Food Chopper charged?
Is the Blade Installed Correctly?
Make sure to press down firmly on the top of the blade until it "locks" into place. It will chop even if not fully locked into place, but not as uniformly, and it may stop during processing, or not turn as well.
Is the Work Bowl Attached Correctly?
The food chopper work bowl and lid have a safety locking mechanism that must be properly assembled for the food chopper to turn on. All parts may appear to be aligned, but it's important to assemble in the correct order to ensure success.
- Place the work bowl on the base.
- Drop the blade into the chopper.
- Attach the chopper lid, sliding from left to right front center to align the locking mechanism. When the lock is engaged, you should hear a clicking sound.
Is the Blade or Shaft Worn or Damaged?
Turn the multipurpose blade over and examine the underside. If a piece of plastic is worn or missing, that will prevent it from engaging with the power shaft. It may turn while there is no load, but it may not process foods.
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