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Product Help | KitchenAid

Will Not Turn On - Food Chopper

Possible Solutions

Is the Chopper Plugged In?

Ensure the chopper is plugged in. Check your outlet. If your food chopper does not turn on, try another outlet and make sure the breaker has not tripped.

Is the Blade Installed Correctly?

Make sure to press down firmly on the top of the blade until it "locks" into place.  It will chop even if not fully locked into place, but not as uniformly, and it may stop during processing, or not turn as well.

Is the Work Bowl Attached Correctly?

The food chopper work bowl and lid have a safety locking mechanism that must be properly assembled for the food chopper to turn on. All parts may appear to be aligned, but it's important to assemble in the correct order to ensure success.

  1. Place work bowl on base, and if your model has a handle, slide the handle from the left to right and center in the front of the chopper.
  2. Drop the blade into the chopper and push down.  Some models have blades that "click" into place.
  3. Attach the chopper lid, sliding from left to right front center to align the locking mechanism.

Is the Blade or Shaft Worn or Damaged?

Turn the multipurpose blade over and examine the underside. If a piece of plastic is worn or missing, that will prevent it from engaging with the power shaft. It may turn while there is no load, but it may not process foods.

If these suggestions did not help, please Contact Us or visit our Service Locator.


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