Skip to main content
Product Help | KitchenAid

Bottom Element Not Glowing - Countertop Oven

Possible Solution

Is the upper cooking elements glowing?

The upper cooking elements use higher power for better browning performance. The lower cooking elements are on but may not visibly glow like the upper cooking elements. This is normal and your Countertop Oven is working properly.


Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States


  • Was this article helpful?