Skip to main content
Product Help | KitchenAid

Bottom Element Not Glowing - Countertop Oven

Possible Solution

Is the upper cooking elements glowing?

The upper cooking elements use higher power for better browning performance. The lower cooking elements are on but may not visibly glow like the upper cooking elements. This is normal and your Countertop Oven is working properly.

 

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States

 

 

Manuals & Service

1/2

Product Manuals & Literature

Use your model number to locate resources like product manuals and documents to help with installing, using and troubleshooting your appliances.

Schedule Service

Need to schedule a service call? Simply choose your preferred date and time, and we'll confirm your appointment promptly.

Customer Service

Have questions or need assistance? Our dedicated customer service team is ready to help! Contact us via phone or email, or live chat.


1-800-422-1230

  • Was this article helpful?