Not Heating - Electric Kettle
Possible Solution
Is the kettle securely on the base?
Ensure the kettle is seated properly on the power base.
Was the ON/OFF switch pressed?
Turn the electric kettle ON by pressing the ON/OFF switch down. The LED indicator will light. The kettle will automatically turn OFF when the water has finished boiling.
Does the kettle need to be cleaned?
The Electric Kettle features a removable mesh filter that traps scale deposits for cleaner water. The filter will need to be cleaned periodically—more often if you have hard water. To get the best performance from your Electric Kettle, decalcification will be necessary. Calcium deposits may form on the interior metal parts of the Electric Kettle. The cleaning interval will depend on the hardness of the water you put in the Electric Kettle.
Still need help? Contact us or schedule service.
Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.
United States
Canada
Interested in purchasing an Extended Service Plan?
Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.
United States
Canada