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Product Help | KitchenAid

Browning Differently on Each Side - Toaster

Possible Solutions

Are both sides set to the same setting? 

Ensure the same shade has been selected for both sides if you are looking for the same results.  If the toast is too dark, select a lower shade level.  If the toast is too light, select a higher shade level.

What type of bread are you using?

Slices of bread can vary greatly in moisture and sugar content. Different types of bread toast differently due to size, density, moisture, and sugar content. A high-sugar-content bread browns more quickly. Even using the same type of bread every day can result in different shades of toast; this is because the end of the loaf is drier than the middle.

Toast shades.jpg

Does the toaster need to be cleaned?

It is important to clean your toaster crumb tray regularly, as it can affect toasting performance. If your toast shade is uneven (one side darker than the other), make sure your crumb tray has been emptied.

To clean the toaster:

  1. Unplug the toaster.
  2. Empty the crumb tray and replace it.
  3. Turn the toaster over and shake or lightly tap the sides if there is a particularly big particle to remove. 

NOTE: Do not insert anything into the toaster cavity to remove crumbs. Doing so could damage a fragile heater wire.

Is "Bagel" selected?

If your toaster has a "bagel" button, make sure it is not depressed.  The bagel button will toast the cut side of the bagel but will only warm the backside. 

Bagel button.jpg

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