Skip to main content
Product Help | KitchenAid

The Multi-Cooker is not Working or Malfunctions

Possible Solution

Is the Multi-Cooker plugged into a grounded three-prong outlet?

Plug the Multi-Cooker into a grounded three-prong outlet.

Is the fuse in the circuit to the Multi-Cooker in working order?

If you have a circuit breaker box, make sure the circuit is closed. Try unplugging the Multi-Cooker, then plugging it back in.

Multi-Cooker turned off on its own.

The Multi-Cooker has an auto-shutoff feature. Depending on the cooking method, the Multi-Cooker will automatically shut off after 12 hours (24 hours when in Keep Warm mode).


Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States


  • Was this article helpful?