Skip to main content
Product Help | KitchenAid

Stir Tower Troubleshooting

Possible Solutions

Food not being stirred, or sticking to the side of the pot

For most cooking, use only the flip-and-stir wand. For larger quantities or foods like soups and stews, use both stirring attachments together.

Motor shutting off

The stirring motor has built-in thermal overload protection. If food is too thick or heavy, try selecting a slower speed, or prepare a smaller quantity.

Stir arm won’t lock into place

If the stirring arm does not go all the way down, rotate the attachments slightly before lowering the arm. Be sure that the stirring arm is aligned with the pouring spout.

Stir Tower Lock.jpg 

 

If you would like to download or view product literature for your appliance, please visit our Manuals and Literature page.

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States

 

  • Was this article helpful?