Did you use the correct speed for the pasta plate?
Use the correct speed for Pasta Press, as suggested in the “Pasta Plate and Mixer Speeds” chart.
CLICK HERE for more information on the “Pasta Plate and Mixer Speeds” chart.
Did you assemble and attach the Pasta Press attachment properly?
Assemble and attach the Pasta Press attachment properly as per the given instructions.
CLICK HERE for more information on assembling the Pasta Press.
CLICK HERE for more information on attaching the Pasta Press to Stand Mixer.
Did you follow the usage instructions properly?
Follow the usage instructions while making pasta by using Pasta Press.
CLICK HERE for more information on making pasta by using Pasta Press.
Is the Stand Mixer plugged in?
Ensure your Stand Mixer is plugged in correctly, and the switch is ON.
Is the fuse in the circuit to the Stand Mixer in Working Order?
Check for the fuse in the circuit is working or not. If you have a circuit breaker box, be sure the circuit is closed.
Turn off the Stand Mixer for 10-15 seconds, then turn it back on. If the Stand Mixer still does not start, allow it to cool for 30 minutes before turning it back on.
Still need help? Contact us or schedule service.
Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.
Interested in purchasing an Extended Service Plan?
Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.