Does the beater need to be cleaned?
If your beater will not fit on the beater shaft, it's possible that food particles have become lodged in the opening on the beater. Wash and dry beaters immediately, and do not let them soak in the sink with food particles. Use a toothpick to gently remove any food particles stuck in the opening. Do not store the beater on the mixer.
Is the beater aligned properly?
Align the "keyhole" opening on the bottom of the mixer, with the beater shaft and pin and twist in place to attach. It is not necessary to depress the "pin" on the beater shaft to attach the beater. The pin is stationary.
If the pin on the beater shaft has come loose or fallen out, please Contact Us