Have you tried lowering the beater on your mixer?
- If the beater is too high, it cannot reach and incorporate the ingredients.
- If the beater is too low, it can hit the bottom of the bowl and the white coating can chip off the bottom of your beater.
- The clearance is adjusted at the factory, but can change over time with use, and can easily be raised or lowered.
NOTE: The "Dime Test" works for stainless bowls only, not glass or ceramic. Due to the nature of glass manufacturing, the clearance will be slightly different, and adjustments should be made without the dime until satisfied with mixing performance. It may take slightly longer for yeast dough ingredients to come together in a glass bowl.
If these suggestions did not help, please Contact Us
If you would like to download or view product literature for your appliance, please visit our Manuals and Literature page.
Still need help? Contact us or schedule service.
Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.
Interested in purchasing an Extended Service Plan?
Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.