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Product Help | KitchenAid

Bowl Not Stable or Beater Hitting the Bowl - Bowl-Lift Mixer

Possible Solutions 

Did you hear a "snap"?

The bowl may appear to be level, but unless you hear the "snap", it is not locked into place. Make sure you press down on the back of the bowl until you hear the noise. 

CLICK HERE to learn more about how to adjust the bowl

Does the beater need to be adjusted?

  • If the beater is too high, it cannot reach and incorporate the ingredients.
  • If the beater is too low, it can hit the bottom of the bowl, and the white coating can chip off the bottom of your beater.
  • The clearance is adjusted at the factory, but can change over time, and can easily be raised or lowered.

NOTE:  The "Dime Test" works for stainless bowls only, not glass or ceramic. Due to the nature of glass manufacturing, the clearance will be slightly different, and adjustments should be made without the dime until satisfied with mixing performance. It may take somewhat longer for yeast dough ingredients to come together in a glass bowl.

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