Skip to main content
Product Help | KitchenAid

Mixer Shuts Off - Stand Mixer

Possible Solutions

What were you mixing, and for how long?

Some mixers have an internal Thermal Overload Protection switch, which will turn the mixer off if it overheats, depending on what you were mixing and the length of time the mixer was in use. Once the mixer has cooled down completely (about 30 minutes), the mixer should be able to be turned back on.

It is essential to follow the recommended times and speeds when using stand mixer attachments, and if your mixer feels hot to the touch when using for an extended time, to let it cool completely.

Were you making something steamy?

When mixing something steamy, the steam can condense on the circuit board in the mixer, causing an interruption in the flow of the electricity and causing the motor to shut off. Once the steam has dissipated, the unit should turn on again (about 3 minutes).

 

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States

If these suggestions did not help, please Contact Us or visit our Service Locator.

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States

 

Manuals & Service

1/2

Product Manuals & Literature

Use your model number to locate resources like product manuals and documents to help with installing, using and troubleshooting your appliances.

Schedule Service

Need to schedule a service call? Simply choose your preferred date and time, and we'll confirm your appointment promptly.

Customer Service

Have questions or need assistance? Our dedicated customer service team is ready to help! Contact us via phone or email, or live chat.


1-800-422-1230

  • Was this article helpful?