Skip to main content
Product Help | KitchenAid

Head Fell Down - Stand Mixer

Possible Solutions

Is the beater scraping the bottom of the bowl? 

If the beater is too low, it will push into the bowl, causing the mixer's head to bounce or tilt forward. Adjust the beater to bowl clearance. 

Is the silver pin on the base of the mixer loose or protruding? 

If the silver neck pin is loose, it can cause the mixer's head to bounce.

Mixer head has fallen down?

If your mixer head has fallen down, please please Contact Us or visit our Service Locator.


Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States


  • Was this article helpful?