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Product Help | KitchenAid

Not Draining - Water Remain at End of Cycle - Dishwasher

Possible Solutions

Is the garbage disposer knockout plug removed?

If the dishwasher is connected to a garbage disposer, be sure the knockout plug has been removed from the disposer inlet.

CLICK HERE for more information on removing the garbage disposer knockout plug.

Are there any obstructions in the drain or garbage disposer?

Check for any food or obstructions caught in the drain or the garbage disposer. Run the disposer to clear the obstruction. 

Is there an issue with the air gap? 

The dishwasher air gap allows air in so that the dishwasher can properly drain without creating a vacuum. The dishwasher air gap fits onto the top of the sink and should not normally do anything other than allowing air into the dishwasher for proper draining. 

Check the air gap and the air gap vent for any clogs or blockages per the air gap manufacturer's instructions. 

Did someone put dish soap in your dishwasher?

Dishwashing detergent does not create suds, but dish soap does.  If suds, bubbles, or soap foam are present when you open your dishwasher, turn off the dishwasher and allow suds to dissipate. Using the wrong type or too much detergent can cause over-sudsing.  The suds may push water out of the dishwasher, causing leaking or poor wash performance.  Use only detergent specifically designed for automatic dishwashers. 

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

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Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States

 

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