Spray Arm Not Working - Dishwasher

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Possible Solutions

Have you cleaned the dishwasher?

Extremely hard water mineral deposits can cause damage to your dishwasher and make it difficult to achieve good cleaning. A water softener is strongly recommended if your hardness is 15 grains or more. This residue builds up on internal components (such as the spray arms) as well as your dishes, and dishwasher interior. Use of a dishwasher cleaning product such as affresh® Dishwasher Cleaner can help to remove the residue. Monthly use of affresh® Dishwasher Cleaner is recommended to help maintain the dishwasher.

Cleans even where you can't see

affresh® cleans deep inside your appliances reaching components such as the tub, racks, pump, valves, drain, and recirculation hoses.

Cleaners are available at many retailers or can be purchased here at affresh®.

affresh Appliance Cleaner Logo

Are the dishes correctly loaded?

Properly loading the dishes is essential for optimal cleaning performance and drying. Here are some tips for proper loading:

Don't overload the dishwasher. While it may be tempting to cram in as many dishes as possible, this can lead to inadequate water circulation and could result in unclean dishes. Ensure enough space for water and detergent to reach every item for optimal cleaning results.
Load items at an angle. Ensure items are loaded at an angle and pointed toward the spray arms. Keeping items loaded at an angle will also help with water runoff and drying performance.
Put plastic in the correct spot. Due to their complex shapes, plastic items are especially difficult to load to promote drying. Also, plastic does not conduct heat like glass or ceramics. If available, load your plastic cups, bowls, and mugs in the third-level rack for the best dry performance. Don’t put plastic items on the lower rack. Plastic items are less likely to deform when loaded in the top rack.

Properly Loading a Dishwasher

Using Dishwasher Features for Improved Loading

Was "Top Rack Only" selected?

For added convenience, this cycle is for washing a small load of dishes using only the top rack. If this cycle was selected ,the lower or bottom spray arms will not engage and will not clean the lower rack dishes.