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Product Help | KitchenAid

Spray Arm Not Working - Dishwasher

Possible Solutions

Have you cleaned the dishwasher?

Extremely hard water mineral deposits can cause damage to your dishwasher and make it difficult to achieve good cleaning. A water softener is strongly recommended if your hardness is 15 grains or more.  This residue builds up on internal components (such as the spray arms) as well as your dishes, and dishwasher interior. Use of a dishwasher cleaning product such as affresh® Dishwasher Cleaner can help to remove the residue. Monthly use of affresh® Dishwasher Cleaner is recommended to help maintain the dishwasher. 

Cleans even where you can't see

affresh® cleans deep inside your appliances reaching components such as the tub, racks, pump, valves, drain, and recirculation hoses.

Cleaners are available at many retailers or can be purchased here at affresh®.

affresh Appliance Cleaner Logo

Is the spray arm blocked?

A blocked spray arm can delay detergent release and soil removal. If the delay is too long, excessive residue may remain during the wash cycle, preventing the final rinse from providing optimal performance.

How to check: Before starting a cycle, spin the middle spray arm by hand to ensure no items are preventing it from spinning freely. If you feel any resistance, rearrange the dishes.

Was "Top Rack Only" selected?

For added convenience, this cycle is for washing a small load of dishes using only the top rack.  If this cycle was selected ,the lower or bottom spray arms will not engage and will not clean the lower rack dishes. 

 

Still need help? Contact us or schedule service.

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