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Product Help | KitchenAid

Difficulty Loading Dishes - Dishwasher

Possible Solution

Are you having difficulty loading dishes?

The adjustable upper rack can be raised or lowered to accommodate taller plates, platters, pots or pans in the upper or lower racks. To raise or lower the upper rack, press both rack adjusters and lift or lower the rack until it is in the desired position and level.

NOTE: Always unload the upper rack before adjusting.

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