Dishes are not Clean

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Possible Solution

Is the water turned on?

The water supply value must be completely open to properly wash and rinse the dishes.

Is there a flood prevention device installed?

Anti-flood or flood-prevention devices contain a mechanical valve that stops water flow if the water volume or flow rate exceeds a set value. If the device is not installed correctly, it will prevent water from flowing into the dishwasher. Refer to the device's manufacturer installation instructions to verify installation.

Some KitchenAid dishwashers have a Leak Detection System feature that if a leak is detected, a light will flash on the front of the dishwasher to alert you, and the dishwasher will proceed to drain water from the tub.

Are you using a rinse aid?

The use of rinse aid is very important. Using a rinse aid will optimize your drying and wash performance. Your dishwasher is specifically designed to use liquid rinse aid for improved drying performance and controlling the buildup of hard water deposits.

Fill Rinse Aid.png

Are you using the high-temperature wash option?

Consider using a high-temperature wash option. This option raises the main wash temperature to improve cleaning for loads containing tough, baked-on food. If your food soil is heavy on the dishes a heavier cycle may be required to fully clean your dishes. Check whether the water pressure is high enough for proper dishwasher filling. Water pressure should be 20 to 120 psi (138 to 828 kPa).

CLICK HERE for more information on water temperature

Are the dishes correctly loaded?

Properly loading the dishes is essential for optimal cleaning performance and drying. Here are some tips for proper loading:

Don't overload the dishwasher. While it may be tempting to cram in as many dishes as possible, this can lead to inadequate water circulation and could result in unclean dishes. Ensure enough space for water and detergent to reach every item for optimal cleaning results.
Load items at an angle. Ensure items are loaded at an angle and pointed toward the spray arms. Keeping items loaded at an angle will also help with water runoff and drying performance.
Put plastic in the correct spot. Due to their complex shapes, plastic items are especially difficult to load to promote drying. Also, plastic does not conduct heat like glass or ceramics. If available, load your plastic cups, bowls, and mugs in the third-level rack for the best dry performance. Don’t put plastic items on the lower rack. Plastic items are less likely to deform when loaded in the top rack.

CLICK HERE for additional information on how to load your dishwasher

CLICK HERE for tips on how to use the dishwasher features for easier loading

What type of detergent should I use?

High-quality pre-measured tablets and packs are recommended for improved performance.

Quality tablets and packs have been proven better than powder, liquid, or gel detergents at reducing filming on dishes. Using tablets and packs over time will start to reduce or eliminate white film. They are suitable for all water hardness and soil levels. Also, by using rinse aid, you can minimize the repeat buildup of the white film (not all packs and tablets contain rinse aid). Always place pre-measured detergents in the main compartment and close the lid.

The Pre-Wash indicator on the dispenser lid is for customers who use powder or gel detergent and wish to add an amount of detergent to the Pre-Wash cycle. The volume of detergent added here is approximately eight cubic centimeters if filled full and level. Any detergent added here would be immediately added to the wash when the cycle starts versus detergent inside the dispenser, which is added during the main wash cycle.

NOTE: Follow the instructions on the package when using other dishwasher detergent types.

Use automatic dishwasher detergent only. Add detergent just before starting a cycle.
Fresh automatic dishwasher detergent results in better cleaning.
Store the detergent in a tightly closed container and place it in a cool, dry place.
Extremely hard water mineral deposits (15 grains per U.S. gallon or more) can cause damage to your dishwasher and make it difficult to achieve good results. A water softener is recommended to avoid damage and achieve good results.

Did someone put dish soap in your dishwasher?

Dishwashing detergent does not create suds, but dish soap does. If suds, bubbles, or soap foam are present when you open your dishwasher, turn off the dishwasher and allow the suds to dissipate. Using the wrong type or too much detergent can cause over-sudsing. The suds may push water out of the dishwasher, causing leaking or poor wash performance. Use only detergent specifically designed for automatic dishwashers.

CLICK HERE for additional information on removing bubbles

Have you cleaned the dishwasher?

Extremely hard water mineral deposits can cause damage to your dishwasher and make it difficult to achieve good cleaning. A water softener is strongly recommended if your hardness is 15 grains or more.

Use affresh® Dishwasher Cleaner (or another dishwasher cleaning product) or a white vinegar rinse to remove white spots and film. Depending on the severity of the spots more than one treatment may be required.

CLICK HERE for more information on cleaning the dishwasher interior.