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KitchenAid Product Help

Detergent Dispenser is Not Opening

KitchenAid Dishwasher Dispenser is Not Opening

The dishwasher detergent door should open automatically to release the detergent at the appropriate time in the cycle. If the door is not opening, there are several things to check to determine why:

Are items blocking the dispenser which kept it from opening fully?

If dishes, utensils, or dishwasher racks  are blocking the detergent dispenser door, the dispenser door may not open. This can happen when the dishwasher is not loaded properly. Make sure water action can fully reach the dispenser.

CLICK HERE for more information on proper loading of your dishwasher

Is the detergent old (when using powdered detergent)?

Older detergent, exposed to air, will clump and not dissolve well, which causes the dispenser door to stick to the detergent. Replace detergent if necessary. 

CLICK HERE for more information on detergent use