Skip to main content
Product Help | KitchenAid

Soap Added to Rinse Aid - Dishwasher

Possible Solution

Was soap added to the rinse aid dispenser?

The liquid dish detergent should only be added to the detergent section of the dispenser.  If detergent was accidentally added to the rinse aid dispenser, it could cause over-sudsing, a detergent film on dishes, and reduced drying performance. Depending on the amount of detergent added to the rinse aid dispenser, the dispenser may need to be replaced. 

Is Rinse Aid being used?

Using rinse aid will optimize your drying and wash performance. This dishwasher is specifically designed to be used with rinse aid for improved drying performance and controlling buildup of hard water deposits. The use of rinse aid dramatically improves drying by allowing water to drain from the dishes after the final rinse. Rinse aid also keeps water from forming droplets that can dry as spots or streaks. 

NOTE: Plastic and items with nonstick surfaces can be difficult to dry because they have a porous surface, which may collect water droplets. Towel drying may be necessary.

CLICK HERE to watch a video on how the rinse aid works

CLICK HERE for more information on using rinse aid


Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States
  • Was this article helpful?