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Product Help | KitchenAid

Dishes are Dripping - Bottom Rack - Dishwasher

Possible Solution

Is Rinse Aid being used?

Using rinse aid will optimize your drying and wash performance. This dishwasher is specifically designed to be used with rinse aid for improved drying performance and controlling buildup of hard water deposits. The use of rinse aid greatly improves drying by allowing water to drain from the dishes after the final rinse. Rinse aid also keeps water from forming droplets that can dry as spots or streaks. 

NOTE: Plastic and items with nonstick surfaces can be difficult to dry because they have a porous surface, which may collect water droplets. Towel drying may be necessary.

CLICK HERE to watch a video on how the rinse aid works

CLICK HERE for more information on using rinse aid

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Does the Rinse Aid need to refill?

The dispenser holds 5 oz (150 mL) of rinse aid. Under most conditions, this will last 1 to 3 months. Check the indicator while the dishwasher door is fully open (level).  If the rinse aid is empty the indicator will appear clear. The color of the dispenser will depend on the color of the rinse aid you are using. 

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Were the dishes unloaded correctly?

It is recommended that you unload your dishwasher from the bottom rack up to the top rack.  This method will reduce the potential of drips falling from the upper rack to the bottom when pulling the racks out to unload. 

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